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Home » About Us – a Few Food FAQs

About Us – a Few Food FAQs

What is our address, and when are we open

We are an emergency food pantry, located at 555 Avenue D, Rochester, NY 14621. Our entrance is at the back of the library building.

For Food Pickup, we are open 9:00 am to noon on Mondays, Wednesdays, Fridays, and Saturdays. We deliver food on Mondays, Wednesdays, and Saturdays.

We are usually closed whenever the Rochester City Schools are closed due to severe weather. If you are not sure if we will be open, you can contact us to ask.

How to contact us

Email us:

Phone us: (585) 325-4950


Our Nondiscrimination Notice

We are an equal opportunity provider:
This institution is an equal opportunity provider.
Esta institución ofrece igualdad de oportunidades. (Spanish)

Our Mission
The People’s Pantry of Rochester (SW Food Program, Inc.) is formed for the charitable purpose of organizing, overseeing and maintaining a program to provide groceries to individuals and families to help mitigate the effects of food insecurity. Its mission is to offer this service with dignity and without bias / discrimination based on race, culture, sexual identity, gender, gender identity / expression, age, religious affiliation, disability, financial status, or other circumstance.

How to Get Food

If you can visit us at 555 Avenue D: we will help you to choose the foods you prefer, and you can get food right away from us.


Click here to Request a Food Delivery

We can deliver food to you: if you need food and if you are unable to leave your house, due to the current public health emergency.

What do we have to offer?

We have food and other items to offer to you, because we receive donations from people & organizations, in our community and beyond. We are grateful for their support!

In addition to food, we can usually offer diapers (baby and adult), feminine products, and dog or cat food. Personal hygiene items may be available in limited quantities.

Donating with Our Amazon Wish List

Click this link to open our Amazon Wish List. It’s a quick and convenient way to donate food and other items to us. The list is kept up to date with what we need, and your purchase is automatically delivered to our pickup location.
Thank you!

Donations we always need

General food items

● Canned fruit
● Canned vegetables
● Canned beans
● Pasta
● Rice

Personal items

Deodorant, individually wrapped bar soap, pump bottles of liquid hand soap, small bottles of dish soap, toothbrushes, toothpaste (preferably 3 oz. or smaller), shampoo and conditioner, razors, Band-Aids, sanitary napkins, tampons, individually wrapped rolls of toilet paper.

Baby items

Diapers, wipes, formula, baby food, other small baby items.

Pet foods

Canned and dry dog and cat food.  Dog and cat treats.

Where we are on the map

Our entrance at 555 Avenue D is at the back of the library building.

Click to view full size Google map


Street parking is available on the north side of Avenue D, and short-term parking may be available on the north-west corner of Avenue D and Joseph Avenue.

We are close to the bus

RTS Route #3 stops at the corner of Avenue D and Joseph Avenue.See or Maps & Schedules for more info.